Refund policy
Last updated: July 2026
Not happy with your result? We refund the AnyGo fee in full. No explanation needed, within 7 days of payment.
AnyGo charges a small fee only when we find a cheaper Agoda price for your hotel. We stand behind that value with a simple guarantee.
How to request a refund
Email hello@getanygo.com from — or quoting — the email address you entered on AnyGo, within 7 days of payment. We use that address to verify the payment, so it's the one detail we need. We'll process it promptly.
What the refund covers
The refund applies to the AnyGo fee only. It does not cover the hotel booking itself — your reservation is made directly with Agoda and is subject to Agoda's own cancellation policy.
Fair use
Our guarantee exists to protect genuine users. We reserve the right to decline refund requests where we identify patterns consistent with systematic abuse — for example, repeated claims across multiple accounts or purchases. We review these cases individually and fairly.
Contact
Questions? Email hello@getanygo.com.